Cancel replyMessage:Name: * Email: *Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. 32 People wrote to us: Phil I have a 2014 Mercedes SL350 and AllKlasse have performed the two annual services from when I purchased it. They are friendly and talk through any work that needs to be done, only use Mercedes parts and are incredibly competitively priced compared to Mercedes main dealers. I cannot recommend them highly enough. Kathy I have used this garage for several years, and I cannot fault the professional attitude of Alex, Kelly and their team. Not only is their work excellent, but their helpful and polite attitude cannot be faulted. I highly recommend this garage. Dave Park I had to take my KIA into All Klasse for the second time this year after having someone damage my parked car in my absence (again!). Previously, I commented on the excellent work and great customer service provided by the crew at their premises in Bishops Stortford. Once again, they have achieved an excellent paint match and panel fit so I’m delighted to be able to repeat my opinion of their performance on this occasion. The part required couldn’t readily be sourced in the UK and was, to use that rather silly motor trade expression, on ‘back order’ from Korea or Slovakia, or wherever. Eventually, All Klasse managed to lay hands on one and we arranged for my car to be dropped off at 0800 hours this morning. I got a call at lunchtime to inform me that the car was ready for collection and I duly picked it up mid-afternoon. In summary, once again, All Klasse did a great job, kept me appraised of progress in trying to secure the part (rear lower valance) and made me feel like a valued customer. Many thanks to all the staff at All Klasse and should I ever need to avail myself again of quality work on any of my cars, I know where to go. Moreover, if any friends or neighbours have the need of some professional repair work on their vehicles, I shall happily recommend All Klasse. Dave Park Second time in just a few months …….. Dave Park Huge thanks to Kelly Dawkins and the staff at All Klasse for the recent bodywork repairs performed on my KIA. All Klasse is not on my insurer’s approved list of repairers but, nonetheless, the company was my chosen repairer and once authorised by my insurer, they very swiftly ordered up the parts and had everything in place so that the work was dealt with in 24 hours. Should I ever in the future need to have body damage occasioned by…….mmm, he/she never left his (or her) details!……repaired, I would have no hesitation in asking All Klasse to put it straight again. Lovely, friendly people operating a professional and efficient model. Recommended! Steve Clark Fantastic service as normal, very knowledgeable, honest; highly recommend Kelly and Alex Steve After failing its MOT, I was recommended Klasse Autos to get the faults fixed. Kelly was very friendly, informative and helpful and after agreeing the associated costings, the repairs were carried out and my car subsequently passed its MOT.. I would highly recommend Klasse Autos. Alison Wilson Just love these guys, nothing is too much trouble for them. I would recommend them to anyone. Alison Newman Was recommended to this Company, as parking sensors not working. Diagnosed and fixed quickly. Nice guys, very pleasant. Happy to give them my business and will definitely use them again J Bentley I originally went to a Mercedes dealership who’s servicing treatment was abysmal and ridiculously expensive for just ‘blinking’ at my vehicle. As a result I became extremely annoyed and searched for a new mechanic. I found Alex and Kelly and bluntly told them of my reluctance to have a similar experience. They looked me straight in the eye and said‘we’ll take care of you’. My husband and I have been with them since 2011- what more can i say- an excellent and genuine team who know their cars and possess all the relevant certificates. Ruth My car broke down on the M11 last week while I was traveling for work to London from Tamworth and I managed to get the car to limp along to Bishops Stortford. After calling several randomly chosen garages who couldn’t fit me in at short notice, somebody recommended All Klass Autos. I brought my car in and they looked at it straight away. I was somewhat dismayed to learn that my boost pipe had completely broken and had to leave my car over night. Alex was extremely helpful and recommended a car hire place around the corner so that I could get to my survey (which was incredibly time sensitive) and then home to Tamworth. When I returned to pick up my car the next day I found out that they had replaced the fan belt as well as the boost pipe as it was almost completely gone which I was very happy they had spotted otherwise that could have been another breakdown in the making. The guys at All Klass Autos were so helpful and friendly and when I started driving the car home I realised just how good of a job they had done – not only had they fixed the issues previously mentioned but due to their diligence and expertise had spotted some parts of the underside of the engine were out of position and had put them back into place – as a result several niggling issues (including erroneous tyre pressure warning sign and over-zealous parking sensor) with my car (that another garage have previously looked at and concluded was due to an electrical glitch and would therefore be incredibly expensive to repair) are now fixed. I couldn’t recommend these guys more highly, they truly went above and beyond….I just wish they were my local garage rather that a 2 hour drive away!! Chloe A couple of days ago, I arrived back in England after my holiday. I needed to get my car bumper fixed as half of it had fallen off when I pulled up in a service station 5 minutes from Stansted before the holiday. It was taped up and holding well, however I had an hour and a half to drive home and did not feel comfortable doing that. The team at AllKlasseAutos were extremely helpful and managed to put some screws in to hold it up properly to ensure we got home safely. They even went out of their way to top up my water and windscreen wash. They didn’t end up charging me due to it being a quick and easy job and I am very grateful that they could help us within such short notice. My mum also wants to say thank you for ensuring we got home safely. Thank you again!! Brilliant service, lovely team, 100% recommend! Emma Warren Fantastic first class service! Alex and team are highly professional, efficient and friendly. Tim Sellicks Cannot praise this garage enough. Efficient, prompt, knowledgeable, friendly and knock spots off main dealers with their prices for parts and labour. Will be using them from now on for my company car service etc. Mitchell Outstanding customer service once again. Allklasseautos offers high quality work and maintains integrity and honesty towards their customers. We had a Shock absorber that needed replacing, they informed us they had replaced the same one less than a year ago and therefore it was under warranty and there would be no cost to replace it. We wouldn’t have thought to look back ourselves. We would highly recommend them and will continue to use them in the future . Toby Reynolds Thanks AllKlasseAutos for fitting me in for a super quick brake pad replacement on my 2 year old C-Class. I was serviced by a very friendly, honest business that did a superb and tidy job, I wouldn’t hesitate to recommend you to anyone. Thanks for jumping on it so quick and getting me on my way, I shall be returning! Paul Barraclough-Contemporary Cars As a chauffeur company my car is very important to me and I have been very pleased with the service I have received from AllKlasse. I have used them for 7 years for all my needs from servicing to major repairs. They have always been honest and helpful with me, slotting me in at short notice and fitting in around my work. I would highly recommend them to anyone. Michael Parietti Professional, reliable and friendly service with competitive pricing. Highly recommended. Laura Maloney My 13 year old CLK workhorse has just sailed through its annual MOT yet again thanks to the knowledgeable care of the guys at ALLKLASSE, my local garage. As a lady car owner I have every faith in the team to give me a straight and honest appraisal on the few occasions I visit (often at short notice) of any problems with my car which are immediately remedied, usually the same day. My bills and services have been surprisingly affordable – much to the annoyance of other types of executive car owners. I delight in telling them about this super garage! Customer Service is second to none : AllKLASSE AUTOS is a little treasure trove – and I am much obliged to them for keeping my reliable old Mercedes looking and working fabulously, as ever. Chas Flack Can’t praise these guys enough at Allklass auto’s Alex and Kelly and there team are all you will ever need,you get all that main dealers offer. you at very reasonable hourly rates they have all the dionostic equipment for today’s sophisticated cars,these guys do a great job on time and a great price would have no worries recommending to family and friends,you here of all these horror stories about garages and service these days but Alex and Kelly have raised the bar in this respect other garages struggle to achieve this standered,there customer care and professionalism and high standards are to be envied,I have used Allclass for the last 7 years with no problems whatsoever outstanding service from great bunch of guys. Claire Walsh I have an Audi SQ5 just out of Audi warranty so sought a local, independent workshop for a 50k service and MOT. Super customer service. Speedy collection of hire car – no insurance details needed for once! Brakes and discs pre-ordered following a phone call before booking – enabling all work and repairs to be carried out in the one day and at a much more reasonable cost than Audi main dealer! Collection of my car/return of hire car just as straightforward. Thanks guys. We’ll be back! Felicity Nixon Alex & Kelly, Thank you a hundred times over! You’ve always looked after our cars; you’re trustworthy, reliable, honest and really nice guys who always go out of your way to help us. We recommend you to anyone who asks (my brother, Iain Ruggles-Brise, now uses you guys too). Peter Unthank AllKlasseAutos scored on all fronts by promptly booking in vehicle, diagnosing and replacing a faulty water pump within the day, keeping me informed of progress and flagging up the scheduled installation of timing belt. Altogether, friendly and efficient service at a competitive price. The next annual service will be at AllKlassAutos. Pierre Needham Professional Garage who provide an exemplary and comprehensive service. Could not recommend highly enough. Thank you Alex and Team for outstanding service. R.I.Executive Chauffeurs LTD Another exemplary service from a very knowledgeable and helpful company. All Klasse are always willing to assist in any way to make it possible for us to continue carrying out our day to day business. We would and do highly recommend you to our friends and colleagues. Katherine Harding-Jones Alex and Kelly have been servicing my cars for the last 8 years. The level of service has always been extremely reliable, honest, and just as important reasonably priced. I have recommended their garage to friends and family who have all been equally happy with the high standards of service and customer care. Lauren Gary Would highly recommend Alex and his team at All Klasse Autos! Their service is always 110% with no problems booking your car in whenever needed. Wouldn’t think to use any other garage as they always perform their best work and low costs and always give excellent advice. Nothing’s ever a problem! Martyn Gilson Alex, Kelly and team at All Klasse Autos are genuinely nice people and therefore provide an excellent service. I trust them implicitly and know that their work is top class. I also know that any recommendations they make consider all factors with a focus on the needs of both the vehicle and customer. I highly recommend them. Ross Piper PhD Alex and Kelly have been looking after my cars since before they set up All Klasse Autos – the best part of ten years. They would toil into the night after their day jobs because they love working on cars so much. They’re reliable, diligent, honest and very skilled. You’d be a fool not to use them. Susan Hudspeth Great service, great price to make an auto service klasse. Ray Wright (Chauffeur) All Klasse Autos have looked after all three of my Mercedes in the past 8 years. Alex, Kelly and their team are terrific, always very responsive to any problems, servicing is faultless, all genuine parts but always reasonable and carefully priced. Tom Johnson All Klasse offers a very efficient and effective service conducted, uniquely for this trade, on clean and tidy premises. Whether the customer requirements are for auto servicing, MOT, emergency attention or simply advice, they are met with courtesy, fairness and with the appropriate sense of importance and/or urgency. I can commend, without reservation, the high level of service and prompt attention provided by All Klasse.